Cancellation, Refund and Weather Policies
French Lick Zip Lines Cancellation Policy is as follows:
- Cancellations made greater than 10 days prior to the tour date will be subject to a $25 per person rescheduling fee.
- Cancellations made less than 10 days prior to the tour date will forfeit the entire fee.
- There are NO refunds, however, reservations are transferable and with no additional fee.
- Late Arrivals will forfeit the entire fee. Please ensure you use Mapquest or Google ONLY to obtain directions. Other mapping applications are known to be inaccurate. Plan to arrive 15-30 minutes prior to your tour time.
- No Shows will forfeit the entire fee.
Please arrive no later than 15 minutes prior to your zip tour departure time.
Weather Policy – French Lick Zip Lines may cancel tours due to inclement weather. We will not necessarily cancel due to rain. DO NOT assume that since it is raining at your location that it is at ours. We may postpone the tour for 1 hour and ask you to wait and then resume our tours. We will not ask you to wait more than 1 hour. If WE cancel you may reschedule or take a rain check. It is YOUR RESPONSIBILITY TO CHECK WITH US REGARDING THE WEATHER.